Manage transactions
Manage transactions of your JTL 4 plugin.
Start accepting payments using the payment methods and workflows that you have set ups
Creating transaction workflows
JTL 4-shop as a standalone application, can only process payment for the customers. For cancel and refund transactions, you need JTL WaWi.
Creating standard workflow
If you are using JTL-Wawi, the plugin sets the payment receipt for JTL-WaWi after receiving the feedback (Webhook) from Unzer that the payment is made. Orders paid with Unzer should therefore only be sent if they are in the bezahlt status.
The payment method Unzer Rechnung is the exception here, because the payment is finalized only during shipping. So, you have to send these orders before the payment receipt is set in JTL-WaWi.
Reviewing orders cancelled before shipment
Cancellations of orders before shipment are automatically detected by the plugin and forwarded to Unzer. You can review them as shown in the image.
Managing refunds
JTL-Shop (and therefore also the plugin) cannot handle returns automatically, because this information does not arrive in the store. So, for returns, you have to manage refunds to the customers using Unzer Insights.