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Important information

Please be advised that there will be a scheduled downtime across our API network on November 05 and November 07, 2024. For more information, visit our platform status portal.:
- Scheduled maintenance on November 5, 2024
- Scheduled maintenance on November 7, 2024

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    UnzerOne migration

    Learn how to migrate to UnzerOne.

    What is UnzerOne?

    Unzer invested heavily in developing a cutting-edge payment platform. Our solution: UnzerOne, the fully integrated payment platform to help grow your business. Launched in December 2022, UnzerOne gives you a 360-degree view of your payment, customer, and product data.

    What are the benefits of migrating to UnzerOne

    • Faster Transactions: Speed up your checkout process, delighting your customers with quick and efficient service. 
    • Enhanced Security: Protect your business and your customers with the latest in payment security technology. 
    • Increased Reliability: Experience fewer disruptions and more consistent transaction processing, even during peak times. 
    • Advanced Features: Unlock new capabilities that can help streamline your operations and boost your sales. 
    • Better User Experience: Provide a smoother, more enjoyable shopping experience for your customers. 
    • Cost Efficiency: Benefit from optimized transaction fees and better overall cost management. 

    Migrating to UnzerOne

    The steps to migrate to Unzer One are as individual as your business. First, check if you are impacted at all. If so, we will gladly tell you what you need to do and will support you throughout the switch.

    Who is impacted

    Unzer will actively get in contact with all merchants who are impacted.

    If you have not received any communication from our end but would like to be 100% sure if the switch to UnzerOne does affect you, feel free to email us anytime at unzerone@unzer.com. 

    What you need to do?

    Follow our migration guide which will guide you through all details of interest, including the request for a test account if adjustments on your current implementation would be needed. Following this guide will enable you to switch fully to UnzerOne and benefit from this advanced technology.

    At the end of the guide, you can request new credentials if needed

    If any question remains unanswered, simply email us at unzerone@unzer.com.

    Migrating subscriptions/recurring payments

    Please find a separate migration guide for recurring payments. Please answer the questions given inside to learn how you can migrate your recurring payments as well.