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Important information

Please be advised that there will be a scheduled downtime across our API network on November 05 and November 07, 2024. For more information, visit our platform status portal.:
- Scheduled maintenance on November 5, 2024
- Scheduled maintenance on November 7, 2024

Unzer

Error codes

Learn about the various error codes for the Unzer API.

A detailed list of various Unzer API error and their definitions.

Error codeDescription
000.020.020Open Session checks succeeded
000.100.201Account or Bank Details Incorrect
000.100.202Account Closed
000.100.203Insufficient Funds
000.100.204Mandate not Valid
000.100.205Mandate Cancelled
000.100.206Revocation or Dispute
000.100.207Cancellation in Clearing Network
000.100.208Account Blocked
000.100.209Account does not exist
000.100.210Invalid Amount
000.100.220Fraudulent Transaction
000.100.221Merchandise Not Received
000.100.222Transaction Not Recognized By Cardholder
000.100.223Service Not Rendered
000.100.224Duplicate Processing
000.100.225Credit Not Processed
000.100.230Unauthorised Charge
000.100.250Submission period elapsed
000.100.251Credit card no longer valid
000.100.252Paid by other means
000.100.253Invalid currency
000.100.254Documentation not provided
000.100.255Visa Electron requires online authorization
000.100.256Merchandise not as described
000.100.257Cash payment dispute
000.100.258Request for documentation
000.100.259Account blocked
000.100.260Transaction code or file format invalid
000.100.261Duplicate submission
000.100.262No valid mandate
000.100.263Mandate is missing mandatory information
000.100.264Invalid file format
000.100.265Account holder deceased
000.100.266Cut-off time reached
000.100.267Duplicate payment
000.100.268Payment in error due to technical problems
000.100.269Payment with fraudulent intent
000.100.270Invalid financial institution
000.100.271Invalid currency
000.100.272Cancel upon unable to apply
000.100.273Undue payment
000.100.274Invalid local instrument code (i.e. COR1 not allowed)
000.100.275Debtor bank is not registered for SEPA
000.100.276Creditor bank is not registered for SEPA
000.100.277Other reason
000.100.299Unspecified (Technical)
000.200.000Transaction pending
000.100.300Manually set to failed
000.400.101card not participating/authentication unavailable
000.400.102user not enrolled
000.400.103Technical Error in 3D system
000.400.104Missing or malformed 3DSecure Configuration for Channel
000.400.105Unsupported User Device - Authentication not possible
000.400.106invalid payer authentication response(PARes) in 3DSecure Transaction
000.400.107Communication Error to VISA/Mastercard Directory Server
000.400.200risk management check communication error
100.100.010Invalid Request Type
100.100.020Missing Transaction data
100.100.100request contains no creditcard, bank account number or bank name
100.100.101invalid creditcard, bank account number or bank name
100.100.150invalid BIC
100.100.200request contains no month
100.100.201invalid month
100.100.300request contains no year
100.100.301invalid year
100.100.303card expired
100.100.304card not yet valid
100.100.400request contains no cc/bank account holder
100.100.401cc/bank account holder too short or too long
100.100.402cc/bank account holder not valid
100.100.500request contains no credit card brand
100.100.501invalid credit card brand
100.100.502request contains invalid bank account brand
100.100.503request contains no bank account brand
100.100.504invalid card token provider
100.100.600empty CVV for VISA,MASTER, AMEX not allowed
100.100.601invalid CVV/brand combination
100.100.650empty CreditCardIssueNumber for MAESTRO not allowed
100.100.651invalid CreditCardIssueNumber
100.100.700invalid cc number/brand combination
100.100.701suspecting fraud, this card may not be processed
100.150.100request contains no Account data and no registration id
100.150.101invalid length for specified registration id (must be 32 chars)
100.150.200registration does not exist
100.150.201registration is not confirmed yet
100.150.202registration is already deregistered
100.150.203registration is not valid, probably initially rejected
100.150.204account registration reference pointed to no registration transaction
100.150.205referenced registration does not contain an account
100.150.300payment only allowed with valid initial registration
100.200.100bank account contains no or invalid country
100.200.103bank account has invalid bankcode/name account number combination
100.200.104bank account has invalid acccount number format
100.200.200bank account needs to be registered and confirmed first. Country is mandate based.
100.210.101virtual account contains no or invalid Id
100.210.102virtual account contains no or invalid brand
100.211.101user account contains no or invalid Id
100.211.102user account contains no or invalid brand
100.211.103no password defined for user account
100.211.104password does not meet safety requirements (needs 8 digits at least and must contain letters and numbers)
100.211.105wallet id has to be a valid email address
100.211.106voucher ids have 32 digits allways
100.212.101wallet account registration must not have an initial balance
100.212.102wallet account contains no or invalid brand
100.212.103wallet account payment transaction needs to reference a registration
100.212.104wallet initialize transaction already charged
100.250.100job contains no execution information
100.250.101invalid or missing job start date
100.250.102invalid or missing job end date
100.250.104invalid or missing job name
100.250.105invalid or missing action type
100.250.106invalid or missing duration unit
100.250.107invalid or missing notice unit
100.250.110missing job execution
100.250.111missing job expression
100.250.120invalid execution parameters, combination does not conform to quartz standard
100.250.121invalid execution parameters, hour must be between 0 and 23
100.250.122invalid execution parameters, minute and seconds must be between 0 and 59
100.250.123invalid execution parameters, Day of month must be between 1 and 31
100.250.124invalid execution parameters, month must be between 1 and 12
100.250.125invalid execution parameters, Day of week must be between 1 and 7
100.250.126invalid or missing job execution year
100.250.250Job tag missing
100.300.101invalid test mode (please use LIVE or INTEGRATOR_TEST or CONNECTOR_TEST)
100.300.200transaction id too long
100.300.300invalid reference id
100.300.310multiple references
100.300.400missing or invalid channel id
100.300.401missing or invalid sender id
100.300.402missing or invalid version
100.300.501invalid response id
100.300.600invalid or missing user login
100.300.601invalid or missing user pwd
100.300.602invalid or missing user/pwd
100.300.610security hash mismatch
100.300.700invalid relevance
100.300.701invalid relevance for given payment type
100.350.100referenced session is REJECTED (no action possible).
100.350.101referenced session is CLOSED (no action possible)
100.350.200undefined session state
100.350.201unknown registration type
100.350.301confirmation (CF) must be registered (RG) first
100.350.302session already confirmed (CF)
100.350.303cannot deregister (DR) unregistered account and/or customer
100.350.310cannot confirm (CF) session via XML
100.350.311cannot confirm (CF) on a registration passthrough channel
100.350.312cannot do passthrough on non-internal connector
100.350.313registration of this type has to provide confirmation url
100.350.314customer could not be notified of pin to confirm registration (channel)
100.350.315customer could not be notified of pin to confirm registration (sending failed)
100.350.400no or invalid PIN (email/SMS/MicroDeposit authentication) entered
100.350.500unable to obtain personal (virtual) account - most likely no more accounts available
100.350.600UserAccount-numbers have to be unique
100.350.601registration is not allowed to reference another transaction
100.350.610Referencing to unknown UserAccount Id/Username
100.360.201unknown schedule type
100.360.300cannot schedule(SD) unscheduled job
100.360.303cannot deschedule(DS) unscheduled job
100.360.400schedule module not configured for LIVE transaction mode
100.370.100transaction declined
100.370.101responseUrl not set in Transaction/Frontend
100.370.102malformed responseUrl in Transaction/Frontend
100.370.110transaction must be executed for German address
100.370.111system error( possible incorrect/missing input data)
100.370.121no or unknown ECI Type defined in Authentication
100.370.122paramter with null key provided in 3DSecure Authentication
100.370.123no or unknown verification type defined in 3DSecure Authentication
100.370.124unknown parameter key in 3DSecure Authentication
100.370.131no or unknown authentication type defined in Transaction/Authentication@type
100.370.132no result indicator defined Transaction/Authentication/resultIndicator
100.380.100transaction declined
100.380.101transaction contains no risk management part
100.380.110transaction must be executed for German address
100.380.201no risk management process type specified
100.380.305no frontend information provided for asynchronous transaction
100.380.306no authentication data provided in risk management transaction
100.380.401User Authentication Failed
100.380.501risk management transaction timeout
100.390.101purchase amount/currency mismatch
100.390.102PARes Validation failed
100.390.103PARes Validation failed - problem with signature
100.390.104XID mismatch
100.390.105Transaction rejected because issuer not reachable for 3D
100.390.106Transaction rejected because of error in 3DSecure configuration
100.390.107Transaction rejected because cardholder authentication unavailable
100.390.108Transaction rejected because merchant not participating in 3DSecure program
100.390.109Transaction rejected because of VISA status ‘U’ in 3DSecure program
100.395.101Bank not supported for Giropay
100.395.102Account not enabled for Giropay for example, test account
100.395.103Bank not supported for Giropay (BLZ offline)
100.395.501Previously pending online transfer transaction timed out
100.395.502Acquirer/Bank reported timeout on online transfer transaction
100.396.101Canceled by user
100.396.102Not confirmed by user
100.396.103Previously pending transaction timed out
100.396.104Uncertain status - probably canceled by user
100.396.300Not yet confirmed by Payment Service Provider
100.400.000transaction declined (Wrong Address)
100.400.001transaction declined (Wrong Identification)
100.400.002transaction declined (Insufficient credibility score)
100.400.005transaction must be executed for German address
100.400.007System error ( possible incorrect/missing input data)
100.400.020transaction declined
100.400.021transaction declined for country
100.400.030transaction not authorized. Please check manually
100.400.039transaction declined for other error
100.400.040authorization failure
100.400.041transaction must be executed for German address
100.400.042transaction declined by SCHUFA (Insufficient credibility score)
100.400.043transaction declined because of missing obligatory parameter(s)
100.400.044transaction not authorized. Please check manually
100.400.045SCHUFA result not definite. Please check manually
100.400.051SCHUFA system error (possible incorrect/missing input data)
100.400.060authorization failure
100.400.061transaction declined (Insufficient credibility score)
100.400.063transaction declined because of missing obligatory parameter(s)
100.400.064transaction must be executed for German address
100.400.065result ambiguous. Please check manually
100.400.071system error (possible incorrect/missing input data)
100.400.080authorization failure
100.400.081transaction declined (Insufficient credibility score)
100.400.083transaction declined because of missing obligatory parameter(s)
100.400.084transaction must be executed for Austrian, German or Swiss address
100.400.085result ambiguous. Please check manually
100.400.091system error (possible incorrect/missing input data)
100.400.110PNO rejected the transaction guarantee request
100.400.111Telego rejected the transaction
100.400.112Claim already submitted to PNO for collection
100.400.113PNO did not accept the reversal request
100.400.114PNO did not accept the finalize request
100.400.120CMS Rejected the insurance
100.400.121CMS Rejected the insurance cancel request
100.400.122CMS Rejected the insurance activation request
100.400.123CMS rejected changes on insurance
100.400.124CMS Transactions needs customer birthdate
100.400.125CMS Transactions needs customer salutation
100.400.200Transaction amount below minimum for CRIF check
100.400.201Transaction amount above maximum for CRIF check
100.400.202Communication error with CRIF
100.400.203CRIF rejected the transaction
100.400.301RiskFacade Result not successfully delivered to all providers
100.500.101payment method invalid
100.500.201payment type invalid
100.500.205Reversal type invalid
100.500.206Reversal type missing but required
100.500.400shopper ID too large
100.500.401invoice ID too large
100.500.402transaction ID too long
100.500.403descriptor too long
100.500.404item ID is missing
100.500.405item ID is invalid
100.500.406item amounts do not match main amount
100.500.407item amount is missing
100.500.408item amount is invalid
100.500.409item channel ID is missing
100.500.410item channel ID is invalid
100.500.411item IDs are not unique
100.500.412partial transaction needs marketplace items
100.500.413invalid transaction flow for marketplace
100.500.414base amount exceeds item amount
100.530.100request contains no risk session id
100.530.101invalid risk session id format
100.530.200request contains no carrier
100.530.201invalid carrier format
100.530.210request contains no tracking id
100.530.211invalid tracking id format
100.550.300request contains no amount or too low amount
100.550.301amount too large
100.550.303amount format invalid (only two decimals allowed).
100.550.310amount exceeds limit for the registered account.
100.550.311exceeding account balance
100.550.312Amount is outside allowed ticket size boundaries
100.550.340Receipt amount lower than expected amount
100.550.341Receipt amount higher than expected amount
100.550.400request contains no currency
100.550.401invalid currency
100.600.500usage field too long or too short
100.700.100request contains no family name
100.700.101family name too long, too short or missing
100.700.200request contains no given name
100.700.201given name too long or too short
100.700.300invalid salutation
100.700.400invalid title
100.700.500company name too long or too short
100.700.800identity contains no or invalid “paper”
100.700.801identity contains no or invalid identification value
100.700.802identification value too long or too short
100.700.810specify at least one identity
100.800.100request contains no street
100.800.101invalid street format
100.800.102invalid street
100.800.110request contains no street2
100.800.111street2 too long or too short
100.800.112invalid street2 format
100.800.120request contains no house extension
100.800.121house extension too long or too short
100.800.122invalid house extension format
100.800.200request contains no zip
100.800.201zip too long
100.800.202invalid zip
100.800.300request contains no city
100.800.301city to long or too short
100.800.302invalid city
100.800.400invalid state/country combination
100.800.401state to long or too short
100.800.500request contains no country
100.800.501invalid country
100.800.502invalid language
100.800.503invalid display name
100.800.504invalid country
100.800.505invalid timezone
100.800.506invalid user name
100.900.100request contains no email address
100.900.101invalid email address (probably invalid syntax)
100.900.105email address too long (max 50 chars)
100.900.200invalid phone number (has to start with a digit or a ‘+’, at least 7 and max 25 chars long)
100.900.300invalid mobile phone number (has to start with a digit or a ‘+’, at least 7 and max 25 chars long)
100.900.301mobile phone number mandatory
100.900.400request contains no ip number
100.900.401invalid ip number
100.900.450invalid birthdate
100.900.500invalid recurrence mode
100.900.600Invalid B2B commercial sector
100.900.601Invalid B2B registration type
100.900.602Invalid B2B location country
100.900.603Invalid B2B executive birthdate
100.900.604Invalid B2B executive function
100.900.606Missing B2B company registration type
100.900.607Missing B2B company registration number
100.900.608Missing B2B company executive OWNER
100.900.609Missing B2B company name
100.900.610Missing B2B company location
100.900.611Missing B2B company location street
100.900.612Missing B2B company location house number
100.900.613Missing B2B company location ZIP code
100.900.614Missing B2B company location city
100.900.615Missing B2B company location country
100.900.616Missing B2B company executive function
100.900.617Missing B2B company executive given name
100.900.618Missing B2B company executive family name
100.900.619Missing B2B company executive birthdate
100.900.620B2B company executive must be at least 18 years old
100.900.621Missing B2B company executive email
100.900.622Invalid B2B company executive email
100.900.623Missing B2B company VAT ID
100.900.624Field too long
100.900.625Missing B2B Company Name or VAT ID
200.100.101invalid Request Message. No valid XML. XML must be url-encoded! maybe it contains a not encoded ampersand or something similar.
200.100.102invalid Request. XML load missing (XML string must be sent within parameter “load”)
200.100.103invalid Request Message. No valid XML. XML must be url-encoded! maybe it contains a not encoded ampersand or something similar.
200.100.150transaction of multirequest not processed because of subsequent problems"
200.100.151multi-request is allowed with a maximum of 10 transactions only
200.100.199Wrong Web Interface / URL used. Please check out the Tech Quick Start Doc Chapter 3.
200.100.201invalid Request/Transaction tag (not present or [paritially] empty)
200.100.300invalid Request/Transaction/Payment tag (no or invalid code specified)
200.100.301invalid Request/Transaction/Payment tag (not present or [paritially] empty)
200.100.302invalid Request/Transaction/Payment/Presentation tag (not present or [paritially] empty)
200.100.401invalid Request/Transaction/Account tag (not present or [paritially] empty)
200.100.402invalid Request/Transaction/Account(Customer, Relevance) tag (one of Account/Customer/Relevance must be present)
200.100.403invalid Request/Transaction/Analysis tag (Criterions must have a name and value)
200.100.404invalid Request/Transaction/Account (must not be present)
200.100.501invalid Request/Transaction/Customer tag (not present or [paritially] empty)
200.100.502invalid Request/Transaction/Customer/Name tag (not present or [paritially] empty)
200.100.503invalid Request/Transaction/Customer/Contact tag (not present or [paritially] empty)
200.100.504invalid Request/Transaction/Customer/Address tag (not present or [paritially] empty)
200.100.505invalid Request/Transaction/Customer/Shipping tag (not present or [paritially] empty)
300.100.100basket already used in another transaction
300.100.101basket not found
300.100.200no basket id given
300.100.201no basket items given
300.100.202no basket given
300.100.300no valid basket id given
300.200.400basket parse error
300.200.401basket request parse error
300.200.500basket processing error occurred
300.200.600unsupported media type
400.100.100Address incomplete
400.100.101Address untraceable
400.100.102Basket not plausible
400.100.103Birthdate missing
400.100.104Current insurance event
400.100.105Customer too young
400.100.106Data format error
400.100.107Increased risk
400.100.108Limit exceeded
400.100.109Negative trait found
400.100.110Decision pending
400.100.111Score data missing
400.100.112Score value exceeded
400.100.113Technical error at insurance provider
400.100.114Wrong credentials
400.100.115Wrong verification hash
400.100.116Claim transfer declined
400.100.117Claim transfer pending
400.100.118Amount too low for insurance
400.100.119Amount too high for insurance
400.100.120Technical error calling insurance provider
400.100.121Insurance declined by insurance provider
400.100.122Other error from insurance provider
400.100.123FIN amount must match open amount
400.100.124FIN needs basket
400.100.125FIN amount must match basket amount
400.100.126Refund not accepted by insurance provider
400.100.127FIN amount cannot exceed RES amount
400.100.128B2B insurance not allowed by configuration
400.100.129B2C insurance not allowed by configuration
400.100.130Shopper ID missing or invalid for factoring FIN
400.100.131Invoice ID missing or invalid for factoring FIN
400.100.132Finalize date missing or invalid
400.100.133Refund not allowed after CBN/CHB without REC
400.100.134Refund after DRV only allowed for psp-agents
500.100.201Channel/Merchant is disabled (no processing possible)
500.100.202Channel/Merchant is new (no processing possible yet)
500.100.203Channel/Merchant is closed (no processing possible)
500.100.301Merchant-Connector is disabled (no processing possible)
500.100.302Merchant-Connector is new (no processing possible yet)
500.100.303Merchant-Connector is closed (no processing possible)
500.100.304Merchant-Connector is disabled at gateway (no processing possible)
500.100.401Connector is unavailable (no processing possible)
500.100.402Connector is new (no processing possible yet)
500.100.403Connector is unavailable (no processing possible)
500.200.101No target account configured for DD transaction
600.100.100Unexpected Integrator Error (Request could not be processed)
600.200.100invalid Payment Method
600.200.200Unsupported Payment Method
600.200.201Channel/Merchant not configured for this payment method
600.200.202Channel/Merchant not configured for this payment type
600.200.203Channel/Merchant not configured for credit payment
600.200.300invalid Payment Type
600.200.310invalid Payment Type for given Payment Method
600.200.400Unsupported Payment Type
600.200.500Invalid payment data. You are not configured for this currency or sub type (country or brand)
600.200.600invalid payment code (type or method)
600.200.700Shop/channel is not configured for this transaction-mode
600.200.800invalid brand for given payment method and payment mode (you are not configured for the requested transaction mode)
700.100.100reference id not existing
700.100.200non matching reference amount
700.100.300invalid amount (probably too large)
700.100.400referenced payment method does not match with requested payment method
700.100.500referenced payment currency does not match with requested payment currency
700.100.600referenced mode does not match with requested payment mode
700.100.700referenced transaction is of inappropriate type
700.100.701referenced a DB transaction without explicitly providing an account. Not allowed to used referenced account.
700.100.710cross-linkage of two transaction-trees
700.300.100referenced tx can not be refunded, captured or reversed (invalid type)
700.300.200referenced tx was rejected
700.300.300referenced tx can not be refunded, captured or reversed (already refunded, captured or reversed)
700.300.400referenced tx can not be captured (cut off time reached)
700.300.500chargeback error (multiple chargebacks)
700.300.600referenced tx can not be refunded or reversed (was chargebacked)
700.300.610referenced txn has already been finalized
700.300.700referenced tx can not be reversed (reversal not possible anymore)
700.300.800debitreversal not possible because referenced txn was not charged back
100.301.002transaction declined [details: {parameter} ]
100.301.111incorrect input [details: {parameter} ]
100.301.112incorrect input [details: {parameter} ]
100.301.113incorrect input [details: Transaction not allowed. Shipping address not accepted. ]
700.301.300invalid amount [details: {parameter} ]
700.400.000serious workflow error (call support)
700.400.100cannot capture (PA value exceeded, PA reverted or invalid workflow?)
700.400.101cannot capture (Not supported by authorization system)
700.400.200cannot refund (refund volume exceeded or tx reversed or invalid workflow?)
700.400.201cannot refund (fund located on PSP Bank Account and not setteled yet)
700.400.300cannot reverse (already refunded
700.400.400cannot chargeback (already chargebacked or invalid workflow?)
700.400.402chargeback can only be generated internally by the payment system
700.400.410cannot reversal chargeback (chargeback is already reversaled or invalid workflow?)
700.400.420cannot reversal chargeback (no chargeback existing or invalid workflow?)
700.400.510capture needs at least one successful transaction of type (PA)
700.400.520refund needs at least one successful transaction of type (CP or DB or RB or RC)
700.400.530reversal needs at least one successful transaction of type (CP or DB or RB or PA)
700.400.531debitreversal needs a successful transaction of type (DEB)
700.400.540reconceile needs at least one successful transaction of type (CP or DB or RB)
700.400.550chargeback needs at least one successful transaction of type (CP or DB or RB)
700.400.551chargebackreversal needs a successful transaction of type (CHB)
700.400.560receipt needs at least one successful transaction of type (PA or CP or DB or RB)
700.400.561receipt on a registration needs a successfull registration in state ‘OPEN’
700.400.562receipts can only be generated internally by the payment system
700.400.570cannot reference a waiting/pending transaction
700.400.580rebill needs at least one sucessful transaction of type (CRE, DEB or CAP)
700.400.700initial and referencing channel-ids do not match
700.400.800Insurance is already activated
700.400.801Insurance is already cancelled
700.400.802Activation deadline is in the past
700.400.803Refund on EXT_REC receipt needs to be EXT_REC
700.400.804Transaction already submitted to insurance provider
700.450.001cannot transfer money from one account to the same account
800.100.100transaction declined for unknown reason
800.100.150transaction declined (refund on gambling tx not allowed)
800.100.151transaction declined (invalid card)
800.100.152transaction declined by authorization system
800.100.153transaction declined (invalid CVV)
800.100.154transaction declined (transaction marked as invalid)
800.100.155transaction declined (amount exceeds credit)
800.100.156transaction declined (format error)
800.100.157transaction declined (wrong expiry date)
800.100.158transaction declined (suspecting manipulation)
800.100.159transaction declined (stolen card)
800.100.160transaction declined (card blocked)
800.100.161transaction declined (too many invalid tries)
800.100.162transaction declined (limit exceeded)
800.100.163transaction declined (maximum transaction frequency exceeded)
800.100.164transaction declined (merchants limit exceeded)
800.100.165transaction declined (card lost)
800.100.166transaction declined (Incorrect personal identification number)
800.100.167transaction declined (referencing transaction does not match)
800.100.168transaction declined (restricted card)
800.100.169transaction declined (card type is not processed by the authorization center)
800.100.170transaction declined (transaction not permitted)
800.100.171transaction declined (pick up card)
800.100.172transaction declined (account blocked)
800.100.173transaction declined (invalid currency, not processed by authorization center)
800.100.174transaction declined (invalid amount)
800.100.175transaction declined (invalid brand)
800.100.176transaction declined (account temporarily not available. Please try again later)
800.100.177transaction declined (Call Voice-authorization number)
800.100.178transaction declined (merchant receipt not permitted on common contract)
800.100.190transaction declined (invalid configuration data)
800.100.191transaction declined (transaction in wrong state on aquirer side)
800.100.192transaction declined (invalid CVV, Amount has still been reserved on the customer’s card and will be released in a few business days. Please ensure the CVV code is accurate before retrying the transaction)
800.100.193Configuration error: Terminal unknown
800.100.195transaction declined (UserAccount Number/ID unknown)
800.100.196transaction declined (registration error)
800.100.197transaction declined (registration canceled externally)
800.100.500Card holder has advised their bank to stop this recurring payment
800.100.501Card holder has advised their bank to stop all recurring payments for this merchant
800.110.100duplicate transaction
800.110.110Transaction amount is below minimum
800.110.115Transaction amount is above maximum
800.120.100maximum number of transactions exceeded
800.120.101maximum number of transactions per account exceeded
800.120.102maximum number of transactions per ip exceeded
800.120.103maximum number of transactions per email exceeded
800.120.104maximum number of transactions per registration exceeded
800.120.105maximum number of refund transactions exceeded
800.120.106maximum number of chargeback transactions exceeded
800.120.200maximum total volume of transactions exceeded
800.120.201maximum total volume of transactions per account exceeded
800.120.202maximum total volume of transactions per ip exceeded
800.120.203maximum total volume of transactions per email exceeded
800.120.204maximum total volume of transactions per registration exceeded
800.120.205maximum total volume of refund transactions exceeded
800.120.206maximum total volume of chargeback transactions exceeded
800.120.300chargeback rate per bin exceeded
800.120.305maximum rate of refund transactions exceeded
800.120.306maximum rate of chargeback transactions exceeded
800.120.401maximum number of transactions or total volume for configured MIDs exceeded
800.121.100Channel not configured for given source type. Please contact your account manager.
800.130.100Transaction with same TransactionId already exists
800.140.100maximum number of registrations per mobile number exceeded
800.140.101maximum number of registrations per email address exceeded
800.140.110maximum number of registrations of mobile per credit card number exceeded
800.140.111maximum number of registrations of credit card number per mobile exceeded
800.140.112maximum number of registrations of email per credit card number exceeded
800.140.113maximum number of registrations of credit card per number email exceeded
800.150.100Account Holder does not match Customer Name
800.160.100invalid payment data for configured shopper dispatching type
800.160.110invalid payment data for configured shopper dispatching type
800.300.101account or user is blacklisted
800.300.102country blacklisted
800.300.200email is blacklisted
800.300.301ip blacklisted
800.300.302ip is anonymous proxy
800.300.401bin blacklisted
800.300.500transaction temporary blacklisted (too many tries invalid CVV)
800.300.501transaction temporary blacklisted (too many tries invalid expire date)
800.300.600Address is blacklisted
800.400.100AVS Check Failed
800.400.101Mismatch of AVS street value
800.400.102Mismatch of AVS street number
800.400.103Mismatch of AVS PO box value fatal
800.400.104Mismatch of AVS zip code value fatal
800.400.105Mismatch of AVS settings (AVSkip, AVIgnore, AVSRejectPolicy) value
800.400.110AVS Check Failed. Amount has still been reserved on the customer’s card and will be released in a few business days. Please ensure the billing address is accurate before retrying the transaction.
800.400.150Implausible address data
800.400.151Implausible address state data
800.400.152Address invalid
800.400.153Address unknown
800.400.154Address not unique
800.400.155Address house number missing
800.400.156Address is for PO Box
800.400.157Customer name incomplete
800.400.158Merchant not live at partner system
800.400.159Invalid reference at partner system
800.400.160Validation error at partner system
800.400.200Transaction rejected - address country forbidden by merchant (rm.ws)
800.400.201Transaction rejected - IP country forbidden by merchant (rm.ip)
800.400.202Transaction rejected - BIN country forbidden by merchant (rm.bin)
800.400.203Transaction rejected - address/BIN country pair forbidden by merchant (rm.ws-bin)
800.400.204Transaction rejected - address/IP country pair forbidden by merchant (rm.ws-ip)
800.400.205Transaction rejected - BIN/IP pair combination forbidden by merchant (rm.bin-ip)
800.400.206Transaction rejected - SEPA BIN country forbidden by merchant (rm.sepa-bin)
800.400.207Transaction rejected - SEPA BIN/IP pair combination forbidden by merchant (rm.sepa-bin-ip)
800.400.208Transaction rejected - SEPA address/BIN country pair forbidden by merchant (rm.sepa-ws-bin)
800.400.500Waiting for confirmation of non-instant payment. Denied for now.
800.500.100direct debit transaction declined for unknown reason
800.500.110Unable to process transaction - ran out of terminalIds - please contact acquirer
800.600.100transaction is being already processed
800.700.100transaction for the same session is currently being processed, please try again later.
800.800.800The payment system is currenty unavailable, please contact support in case this happens again.
800.800.801The payment system is currenty unter maintenance. Please apologize for the inconvenience this may cause. If you were not informed of this maintenance window in advance, contact your sales representative.
800.900.100sender authorization failed
800.900.200unknown channel
800.900.300user authorization failed
800.900.301user authorization failed, user has no sufficient rights to process transaction
900.100.100unexpected communication error with connector/acquirer
900.100.200error response from connector/acquirer
900.100.201serious error on gateway
900.100.202invalid transaction flow, the requested function is not applicable for the referenced transaction.
900.100.203error on the internal gateway
900.100.300no response from connector/acquirer [uncertain result]
900.100.400timeout at connectors/acquirer side
900.100.500timeout at connectors/acquirer side (try later)
900.100.600connector/acquirer currently down
900.100.650connector/acquirer currently down
900.200.100Message Sequence Number of Connector out of sync
900.300.600user session timeout
900.400.100unexpected communication error with external risk provider
900.400.200external risk provider system error (unexpected response)
901.000.011Channel/Merchant not configured for the data provided.
901.800.800Payment system processing error.
901.999.999An error occurred. Please contact us for more information.
901.100.152Transaction declined.
901.000.224A duplicate processing error occurred. Please try again later.
901.200.000The transaction is currently pending.
901.900.202Invalid transaction flow. The requested function is not applicable for this transaction.
901.300.300Invalid reference ID. Please provide a valid reference ID.
901.900.100Sender authorization failed.
901.200.300Invalid payment type. Please select a valid payment type.
901.110.100A duplicate transaction error occurred. Please try again later.
901.200.096Target due date is either missing or invalid, please provide the date in correct format.
901.200.097Payment is in wrong state, must be in one of {parameter}.
901.200.098Payment is in wrong state, must be in one of {parameter}.
903.000.011Channel/Merchant not configured for the data provided.
903.800.800Payment system processing error.
903.999.999An error occurred. Please contact us for more information.
903.100.152Transaction declined.
903.000.224A duplicate processing error occurred. Please try again later.
903.200.000The transaction is currently pending.
903.900.202Invalid transaction flow. The requested function is not applicable for this transaction.
903.300.300Invalid reference ID. Please provide a valid reference ID.
903.900.100Sender authorization failed.
903.200.300Invalid payment type. Please select a valid payment type.
903.110.100A duplicate transaction error occurred. Please try again later.
903.200.096Target due date is either missing or invalid, please provide the date in correct format.
903.200.097Payment is in wrong state, must be in one of {parameter}.
903.200.098Payment is in wrong state, must be in one of {parameter}.
903.200.073Country field cannot be left blank.
903.200.074Invalid country format. Please use supported formats like DE, AT, etc.
903.200.075Invalid customerType format. Please use the supported formats B2B or B2C.
903.100.054Amount {parameter} has to be positive.
903.100.055amount has invalid format.
903.100.056Amount is missing.
903.540.093Invalid nominalInterest value.
903.540.094nominalInterest has to be positive.
903.540.095Invalid nominalInterest value.
903.540.096Currency is missing.
903.540.097Invalid startDateOfPurchase. Please provide a valid date in the format ‘YYYY-MM-DD’.
903.540.098Invalid endDateOfPurchase. Please provide a valid date in the format ‘YYYY-MM-DD’.
903.540.099Invalid currency code.
904.000.011Channel/Merchant not configured for the data provided.
904.800.800Payment system processing error.
904.999.999An error occurred. Please contact us for more information.
904.100.152Transaction declined.
904.000.224A duplicate processing error occurred. Please try again later.
904.200.000The transaction is currently pending.
904.900.202Invalid transaction flow. The requested function is not applicable for this transaction.
904.300.300Invalid reference ID. Please provide a valid reference ID.
904.900.100Sender authorization failed.
904.200.300Invalid payment type. Please select a valid payment type.
904.110.100A duplicate transaction error occurred. Please try again later.
904.200.096Target due date is either missing or invalid, please provide the date in correct format.
904.200.097Payment is in wrong state, must be in one of {parameter}.
904.200.098Payment is in wrong state, must be in one of {parameter}.
999.999.999UNDEFINED CONNECTOR/ACQUIRER ERROR