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Important information

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Unzer

Manage transactions

Manage your transactions in the WooCommerce shop.

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Currently, we support the following payment methods for WooCommerce:

  • Cards
  • EPS
  • Giropay
  • iDEAL
  • PayPal
  • Sofort

The next version will include other payment methods too that are supported by Unzer.

Capture after reservation

  1. Sign in to WooCommerce back end and go to WooCommerce > Orders and select the order for which you want to capture the amount. WooCommerce order overview
  2. Scroll down to Unzer Transactions to view all the transaction details. WooCommerce order’s detail view
  3. Select Capture Amount to capture the whole amount.
  4. (Optional) To capture a specific amount, enter the amount in the Capture Amount field and select Capture Amount.

You can view the order details after a successful capture. WooCommerce order’s detail view

After a successful capture, new entries in Captures and Previous actions are displayed.

Cancel the invoice amount

  1. Sign in in to WooCommerce back end and go to WooCommerce > Orders and select the order where you want to reverse the amount.
    WooCommerce order overview
  2. Go to Order details and select Refund. WooCommerce order detail view
  3. Specify the quantity that you want to refund. The Total and VAT amount are automatically calculated.
    (Optional) Specify the reason for the refund.
    (Optional) You can also specify the amount in the Total or VAT field and it is displayed in the Refund amount field.
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    If you want to refund a specific amount to the customer, you can also enter this in the Refund amount field. This field is disabled when taxes are enabled.
  4. Select the option to refund via the Unzer payment method.
    WooCommerce refund order view
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    If you choose to refunded manually, the refund appears only in the items section and no transaction details are available in the unzer transactions section.
  5. Select OK confirm the refund.
    WooCommerce refund order

You can view the order details: WooCommerce refund order view

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  • Partial cancels from the shop’s back end are currently not supported.
  • If you refund the whole amount, the order status is displayed as refunded.

After a successful cancel, a new entry in Detailed Transactions is displayed. WooCommerce order’s detail view

Next steps

Integration checklist before switching to the live environment.

See also

Unzer Insights