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Important information

Unzer

Display payment status

List of all payment methods and their statuses.

Refer to the following table for a detailed list of payment statuses and results for different payment methods and transactions.

card payment

Booking mode Action Payment status
Direct Charge Payment successful Paid
Customer is in payment processing (for example, 3D-secure) Failed
Payment cancelled / failed Failed
Reservation Payment successful Authorized
Customer is in payment processing (for example, at 3D-secure) Failed
Money collected (charged) Paid / Partially paid
Payment cancelled /
Payment error Failed
Failed
Chargeback Chargeback

PayPal

Booking mode Action Payment status
Direct Charge Payment successful Paid
Customer is in payment processing at PayPal Open
Payment cancelled /
Payment failed
Failed
Reservation Payment successful Authorized
Customer is in payment processing at PayPal Open
Payment cancelled /
Payment failed
Failed
Chargeback Chargeback

Online Transfer

Sofort / giropay / iDEAL / EPS

Action Payment status
Payment successful Paid
Customer is in payment processing in external system Failed
Payment cancelled / Payment error Failed
Chargeback (return debit) chargeback

Unzer Invoice (Paylater)

Booking mode Action Payment status
Reservation Payment successful Authorized
Customer is in payment processing (for example, at 3D-secure) Failed
Money collected (charged) Paid / Partially paid
Payment cancelled /
Payment error Failed
Failed
Refund Refunded