alt

Important information

Updates to Visa secure data field mandate: Read more about the mandatory changes.

Unzer

Display payment status

List of all payment methods and their statuses.

Refer to the following table for a detailed list of payment status and results for different payment methods and payment actions.

card payment

Booking modeActionPayment status
Direct ChargePayment successfulPaid
Customer is in payment processing (for example, during 3D-secure)Open
Payment cancelled / failedFailed
ReservationCustomer is in payment processing (for example at 3D-secure)Open
Payment successfulAuthorized
Money collected (charged)Paid / Paid (partly)
Payment cancelled /
Payment error Failed
Failed
ChargebackChargeback

PayPal

Booking modeActionPayment status
Direct ChargePayment successfulPaid
Customer is in payment processing at PayPalOpen
Payment cancelled /
Payment failed
Failed
ReservationCustomer is in payment processing at PayPalOpen
Payment successfulAuthorized
Payment cancelled /
Payment failed
Failed
ChargebackChargeback

Apple Pay

Booking modeActionPayment status
Direct ChargePayment successfulPaid
Customer is in payment processing at Apple PayOpen
Payment cancelled /
Payment failed
Failed
ReservationCustomer is in payment processing at Apple PayOpen
Payment successfulAuthorized
Payment cancelled /
Payment failed
Failed
ChargebackChargeback

Unzer Direct Debit

ActionPayment status
Payment successfulPaid
Payment cancelled / Payment errorFailed
Chargeback (Returned debit)Chargeback

Online Transfer

Sofort |[Deprecated] Giropay | Przelewy24 | iDEAL | EPS | WeChat Pay | AliPay | TWINT

ActionPayment status
Payment successfulPaid
Customer is in payment processing in external systemOpen
Payment cancelled / Payment errorFailed
Chargeback (return debit)chargeback

Unzer Prepayment

ActionPayment status
Purchase successfulOpen
Money received (total amount) via webhookPaid
Money received (partial amount) via WebhookPaid (partly)
Money received (overpayment) via WebhookPaid
ErrorFailed

Unzer Invoice (Paylater) | Unzer Payment

Please register webhooks to get status updates for your payments.

ActionPayment status
Payment successfulOpen
Customer is in payment processing (for example at 3D-secure)Failed
Payment cancelled /
Payment error Failed
Failed
Money collected (charged)Paid / Paid (partly)
Full refund sent via webhookRefunded
Partially refund sent via webhookRefunded (partly)
ErrorFailed

Unzer Invoice (deprecated)

ActionPayment status
Purchase successfulOpen
Money received (total amount) via webhookPaid
Money received (partial amount) via WebhookPaid (partly)
Money received (overpayment) via WebhookPaid
ErrorFailed

Unzer Invoice secured (deprecated)

ActionPayment status
Purchase successfulOpen
Shipping notice sentPaid
Money received (total amount) via webhookPaid
Money received (partial amount) via WebhookPaid (partly)
Money received (overpayment) via WebhookPaid
ErrorFailed

Unzer Installment

ActionPayment status
Purchase successfulOpen
Shipping notice sentPaid
ErrorFailed