alt

Important information

Unzer
search

    Display payment status

    List of all payment methods and their statuses.

    Refer to the following table for a detailed list of payment status and results for different payment methods and payment actions.

    card payment

    Booking mode Action Payment status
    Direct Charge Payment successful Paid
    Customer is in payment processing (for example, during 3D-secure) Failed
    Payment cancelled / failed Failed
    Reservation Payment successful Authorized
    Customer is in payment processing (for example at 3D-secure) Failed
    Money collected (charged) Paid / Paid (partly)
    Payment cancelled /
    Payment error Failed    		 Failed
    Chargeback Chargeback

    PayPal

    Booking mode Action Payment status
    Direct Charge Payment successful Paid
    Customer is in payment processing at PayPal Open
    Payment cancelled /
    Payment failed    		 Failed
    Reservation Payment successful Authorized
    Customer is in payment processing at PayPal Open
    Payment cancelled /
    Payment failed    		 Failed
    Chargeback Chargeback

    Apple Pay

    Booking mode Action Payment status
    Direct Charge Payment successful Paid
    Customer is in payment processing at Apple Pay Open
    Payment cancelled /
    Payment failed    		 Failed
    Reservation Payment successful Authorized
    Customer is in payment processing at Apple Pay Open
    Payment cancelled /
    Payment failed    		 Failed
    Chargeback Chargeback

    Unzer direct debit/Unzer Direct Debit Secured

    Action Payment status
    Payment successful Paid
    Payment cancelled / Payment error Failed
    Chargeback (Returned debit) Chargeback

    Online Transfer

    Sofort | Giropay | Przelewy24 | iDEAL | EPS | WeChat Pay | AliPay

    Action Payment status
    Payment successful Paid
    Customer is in payment processing in external system Open
    Payment cancelled / Payment error Failed
    Chargeback (return debit) chargeback

    Unzer Prepayment

    Action Payment status
    Purchase successful Open
    Money received (total amount) via webhook Paid
    Money received (partial amount) via Webhook Paid (partly)
    Money received (overpayment) via Webhook Paid
    Error Failed

    Unzer Invoice (Paylater) | Unzer Payment

    Please register webhooks to get status updates for your payments.

    Action Payment status
    Payment successful Authorized
    Customer is in payment processing (for example at 3D-secure) Failed
    Payment cancelled /
    Payment error Failed    		 Failed
    Money collected (charged) Paid / Paid (partly)
    Full refund sent via webhook Refunded
    Partially refund sent via webhook Refunded (partly)
    Error Failed

    Unzer Invoice (deprecated)

    Action Payment status
    Purchase successful Open
    Money received (total amount) via webhook Paid
    Money received (partial amount) via Webhook Paid (partly)
    Money received (overpayment) via Webhook Paid
    Error Failed

    Unzer Invoice secured (deprecated)

    Action Payment status
    Purchase successful Open
    Shipping notice sent Paid
    Money received (total amount) via webhook Paid
    Money received (partial amount) via Webhook Paid (partly)
    Money received (overpayment) via Webhook Paid
    Error Failed

    Unzer Installment

    Action Payment status
    Purchase successful Open
    Shipping notice sent Paid
    Error Failed