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Important information

Please be advised that there will be a scheduled downtime across our API network on November 05 and November 07, 2024. For more information, visit our platform status portal.:
- Scheduled maintenance on November 5, 2024
- Scheduled maintenance on November 7, 2024

Unzer

Manage transactions

Manage transactions in your Shopify shop plugin.

Once you have configured the plugin and set up your payment methods, you can start accepting payments. You can also manage the payments in Unzer Insights.

Before you begin

It is important that you set up the booking mode for the payments. If you have selected charge mode, the payment is already charged and you can refund them in the order details.

Capture a payment manually

Capture—also known as charge—collects a previously authorized amount.

  1. In the shop backend, go to the Orders overview.

    Order overview

  2. Select the order that you want to capture and click Capture payment.

    Order detail

capture a payment with order fulfillment:

  1. In the shop backend, go to the Orders overview.

    Order overview

  2. Select the order that you want to capture and click Fulfill items.

    Order overview

  3. Click Fulfill items.

    Order overview

Refund a payment

To refund a payment:

  1. Go to Orders.

    shopify order overview

  2. In the order overview, select the order that you want to refund and click Refund at the top.

    Order overview

  3. Select the item(s) you wish to refund and click Refund.

    shopify order details refund

Cancel a payment

To cancel a payment:

  1. Go to Orders.

    shopify order overview

  2. In the order overview, select the order that you want to cancel and click More actions > Cancel order and then Cancel order to confirm..

    Order overview

Next steps

See also