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Important information

Updates to Visa secure data field mandate: Read more about the mandatory changes.

Unzer

Manage transactions

Manage transactions in your Gambio shop plugin.

Once you have configured the plugin and set up your payment methods, you can start accepting payments.

We recommend that you manage the transaction statuses in the osCommerce shop. If you want, you can also manage the payment in Unzer Insights.

Before you begin

It is important that you have set up order statuses before you go live with your shop.

Capture a payment

Capture—also known as charge—collects a previously authorized amount.

You can either capture a partial or full amount.

To capture a payment:

  1. Go to Orders and select the order that you want to capture. Order overview
  2. In the order details window, select the Transactions button. Order transactions
  3. In the Order Payments window, select Capture. Order charge full amount
  4. In the confirmation window, select OK. Order capture confirmation window

The payment is updated in the transaction details where the payment is now marked as completed. Order completed

Refund a payment (Cancel after payment)

To refund a payment:

  1. Go to Orders and select the order that you want to refund. Order overview
  2. In the order details window, select the Transactions button. Order transactions
  3. In the Order Payments window, select Refund. Refund payment
  4. In the confirmation window, select OK. Order refund confirmation window
  5. You can view the transaction details where the payment is now marked as canceled. Refund

Reverse a payment (Cancel an authorization)

You can reverse a payment from the order overview or by selecting the relevant order.

To cancel or reverse a payment:

  1. Go to Orders and select the order that you want to cancel or reverse. Order overview
  2. Select the order and then Edit for the order that you want to refund.
  3. In the Order details, select the Transactions button. Order transactions button
  4. In the Order Payments, select Void. Order reverse amount
  5. Select OK. Order cancel confirmation window The payment is updated in the transaction details with the transaction status updated to canceled. Transaction status
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A reversal of partial amounts is currently not supported.

Next steps

See also