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Important information

Please be advised that there will be a scheduled downtime across our API network on November 05 and November 07, 2024. For more information, visit our platform status portal.:
- Scheduled maintenance on November 5, 2024
- Scheduled maintenance on November 7, 2024

Unzer

Manage transactions

Manage transactions in your Modified eCommerce shop plugin.

Once you have configured the plugin and set up your payment methods, you can start accepting payments. You can also manage the payment in Unzer Insights.

Before you begin

It is important that you have set up order statuses before you go live with your shop.

Capture a payment

Capture—also known as charge—collects a previously authorized amount.

You can either capture the full amount or partially.

You can charge a payment from the Orders overview or by selecting the individual order details.

  1. Go to Orders and select the order that you want to capture. Order overview
  2. Select Edit for the order that you want to capture.
  3. In the Unzer section, specify the amount that you want to capture. If you want to capture the full amount, you don’t need to edit the amount. Order overview charge
  4. Select Capture amount.

You can view the transactions for the order.

Order charge full amount

Refund a payment (Cancel after payment)

To refund a payment:

  1. Go to Orders and select the order that you want to refund. Order overview
  2. Select Edit.
  3. In the Unzer section, specify the amount you want to refund. If you want to refund full amount, you don’t need to specify any amount.\
  4. Select Refund amount. Refund a transaction

You can view the transaction details: Transaction details

Reverse a payment (Cancel an authorization)

To reverse a payment:

  1. Go to Orders and select the order that you want to cancel. Order overview
  2. Select Edit.
  3. In the unzer section, select Cancel payment. Reverse a transaction

You can view the transaction details: Transaction details

Review chargeback transactions

When there is a chargeback transaction, you can review the details in the Unzer transactions. Chargeback details Select Edit to review the transaction. Chargeback details

Next steps

See also