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Important information

Please be advised that there will be a scheduled downtime across our API network on November 05 and November 07, 2024. For more information, visit our platform status portal.:
- Scheduled maintenance on November 5, 2024
- Scheduled maintenance on November 7, 2024

Unzer

Manage transactions

Manage transactions in your Ecwid shop plugin.

Once you have configured the plugin and set up your payment methods, you can start accepting payments. You can also manage the payment in Unzer Insights.

Before you begin

It is important that you have set up order statuses before you go live with your shop.

Go to Step 3: Configre the module for more details.

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Currently, Ecwid does not support partial capture or partial refund.

Capture a payment

Capture—also known as charge—collects a previously authorized amount.

If you want to captue a partial amount, you must first edit and update the order to the amount that you want to capture. Once the order amount is updated, you can select Paid for the order.

You can charge a payment from the Orders overview or by selecting the individual order details.

  1. In the shop back end, go to My Sales > Orders.
  2. Select Paid. Ecwid paid option

You can view the paid status for the order. Order paid

Refund a payment (Cancel after payment)

To refund a payment:

  1. In the shop back end, go to My Sales > Orders.
  2. Select Refunded. Order overview

Reverse a payment (Cancel an authorization)

You can reverse a payment from the order overview.

  1. Select the Order that you want to reverse/cancel. Order overview
  2. Select Cancelled. Cancel order

You can view the transaction details: Transaction details

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A reversal of partial amounts is currently not supported.

Next steps

See also