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Important information

Please be advised that there will be a scheduled downtime across our API network on November 05 and November 07, 2024. For more information, visit our platform status portal.:
- Scheduled maintenance on November 5, 2024
- Scheduled maintenance on November 7, 2024

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    TLS/SSL certificate update

    March 08, 2023

    Learn more about the TLS/SSL certificate updates.

    The TLS/SSL certificate of our Unzer API for domain *.heidelpay.com, such as api.heidelpay.com or payment.heidelpay.com will be replaced on the April 12, 2023.

    We strongly recommend that you do not store dedicated certificates on the server side in your system.

    If you have a stored certificate, then you must use the updated certificate from April 12, 2023. To replace the existing certificate, download the new one and follow the steps for updating it on your system.

    This certificate is valid for the entire *heidelpay.com domain and will be used on both the test and the live systems.

    It is already updated on the test system, so you can test it with the new certificate.

    On our production system, the change will take place on April 12, 2023 12:00 CEST. The certificate can then be tested.

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    Note
    • If the shop systems and web servers do not have the SSL certificate of the respective remote station stored, then no action is required.
    • However, if you check the SSL certificate of the payment system in your system, the new certificate must also be stored here.
    • You must also check other systems such as merchandise management and fulfillment that are connected to the Unzer system with regard to certificate validation.

    Please send an email to support@unzer.com for any further questions.